Customer Relationship Management System
WHENEVER
DESIGN FOR 24 HOURS ECONOMIC BUSINESS MODEL
Given it day or night, the time is in your control. Our non-time boundary system gives you 100% flexi-time to handle and monitor your global business any time as you wish instantly.
WHEREVER
DESIGN FOR THE GLOBALISED BUSINESS
Breaking through the national boundaries, the world is close at your hand. Our Web Based Application System enables you to operate and manage your global business anywhere as you are instantly.
WHATEVER
DESIGN FOR ANY PLATFORM USER
Inconvenience caused by different operating system shall be eliminated. Our Web Based Application System can be supported in any platform such as Windows®, Macintosh® and Linux®System, etc, regardless platform that you use.
DESIGN FOR 24 HOURS ECONOMIC BUSINESS MODEL
Given it day or night, the time is in your control. Our non-time boundary system gives you 100% flexi-time to handle and monitor your global business any time as you wish instantly.
WHEREVER
DESIGN FOR THE GLOBALISED BUSINESS
Breaking through the national boundaries, the world is close at your hand. Our Web Based Application System enables you to operate and manage your global business anywhere as you are instantly.
WHATEVER
DESIGN FOR ANY PLATFORM USER
Inconvenience caused by different operating system shall be eliminated. Our Web Based Application System can be supported in any platform such as Windows®, Macintosh® and Linux®System, etc, regardless platform that you use.
Why Customer Relationship Management System?
Customer Relationship Management System (C.R.M) is a powerful customer relationship management system that not only integrates with UBS software system but also perform task through built-in web browser in desktop computer (PC), laptop or PDA.
Customers are key to all businesses, regardless of size or industry.Successful businesses build their reputation based on long term relationships with satisfied customers.
Customer Relationship Management (CRM) is a business philosophy, not just a technology - understanding your customers' needs enables you to build better relationships and increase sales.Practicing CRM helps you stay close to existing customers and win new ones.
CRM can cut down operation cost and time, boost the effectiveness and efficiency, furthermore, amass and centralize information from domestic or overseas branches or subsidiaries.
Features:
- Customer Relationship Management system
- Web-based application
- Strong security
- Provide different levels of data access security
- Develop better communication channels
- Real-time update
- Collect vital data, like customer details and order histories
- Create detailed profiles such as customer preferences
- Deliver instant, company-wide access to customer histories
- Identify new selling opportunities
- Build up detailed customer profiles by capture and present useful data
- Automatic software upgrade
Benefits:
- Being aware of customer needs and reacting to them effectively
- Reductions in operating costs
- A higher percentage of cross-selling
- More success in attracting new customers and closing deals faster
- Simplification of marketing and sales processes by understanding customer needs
- Better customer service
- Customize services and products
- Prioritise profitability
- Client retention through better service
- Increasing business with existing clients